The excitement of receiving a new Rolex is unparalleled. Years of saving, anticipation, and finally, the moment you hold your dream watch. However, this joyous occasion can quickly turn sour if you discover imperfections upon closer inspection. With the current increase in Rolex watch pickups from authorized dealers (Konzis), it's crucial to be vigilant and aware of potential defects. This article addresses the common issue of scratches and other flaws found on brand new Rolex watches, focusing on what to do when you discover them, and navigating the often complex process of dealing with authorized dealers and service centers.
Auffälligkeiten bei der Abholung vom Konzi (Noticeable Defects Upon Pickup from the AD):
The first and most critical step is a thorough inspection at the authorized dealer's premises. Don't rush the process. Take your time and meticulously examine every aspect of the watch. This includes:
* Case and Bracelet: Check for any scratches, dents, or imperfections on the case, bezel, and bracelet links. Pay close attention to high-friction areas like the lugs, clasp, and edges. Even hairline scratches can be unacceptable on a brand-new, luxury timepiece.
* Crystal: Inspect the sapphire crystal for scratches, chips, or dust particles trapped beneath the surface. Even microscopic imperfections can detract from the watch's pristine condition.
* Dial and Hands: Examine the dial for any blemishes, dust, or misaligned markers. Check the hands for scratches or imperfections. These are often overlooked but can be highly noticeable under certain lighting conditions.
* Movement: While a full movement inspection isn't possible at the point of sale, listen for any unusual ticking or noises. A smooth, consistent beat is expected from a new Rolex.
* Overall Fit and Finish: Assess the overall quality and consistency of the finish. Does everything feel and look precisely as it should? Are the tolerances tight, and are there any inconsistencies in the polishing or brushing?
If you identify any imperfections, immediately inform the authorized dealer. Don't hesitate to point out even minor flaws. Your right to receive a flawless watch is paramount. Documenting the defects with photos and videos is crucial for later reference. Obtain written confirmation from the dealer acknowledging the issue. This documentation is essential should further action be required.
Rolex Kratzer beseitigen, oder lassen vor Verkauf (Removing Scratches Before Sale):
If you're considering selling a pre-owned Rolex, the presence of scratches can significantly impact its value. While some minor scratches are inevitable with wear, significant damage can reduce the price considerably. Several options exist for addressing scratches:
* Professional Polishing: A professional watchmaker can polish out minor scratches, restoring the watch's luster. However, excessive polishing can thin the case material over time, potentially reducing its structural integrity. It's a delicate balance between restoring the watch's appearance and preserving its original condition.
* Case Replacement: In cases of severe damage, replacing the case might be necessary. This is a more costly and invasive procedure, but it can restore the watch to near-mint condition.
* Accepting Imperfections: For minor scratches that don't significantly detract from the watch's aesthetic appeal, accepting the imperfections might be the best option. This can save you the cost and potential risks associated with polishing or replacement.
Rolex Kratzer beseitigen, oder lassen v (Removing Scratches):
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